Redefine the meaning of comfortable air-travel via American Costumer Service


American Airlines or commonly known as ‘AA’ is a major American airline. The headquarters of the airline is located in Fort Worth, Texas and its regional service of the airline operates under the brand name of ‘American Eagle’.  American Airlines, with its regional partners, operates around 6,800 flights per day to nearly 350 destinations in more than 50 countries. AA is the world's largest airline in terms of fleet size, revenue, scheduled passengers carried, and number of destinations served. 'American Eagle' is the Independent operating regional service of AA. As of 2019, the airline employs nearly 130,000 people. Dallas/Fort is the largest hub out of ten hubs of American Airlines. More than 200 million passengers annually with an average of more than 500,000 passengers daily travel with AA. To handle millions of passengers and flights, a large team of 130,000 people is also required. Because of its massive presence in the market, the American Airlines Group is a part of the S&P 500 index. Experience world-class American Costumer Service on your next trip, book your tickets now.

American Customer Service

Here we answered some FAQ related to the Economy cabin class of American Airlines.

Is Basic Economy is available on all flights of American Airlines?

No, the option of Basic Economy is available on Short-haul flights and selected Long-haul flights, including codeshare flights operated by Atlantic Joint Business partners British Airways, Iberia, and Finnair.  Short-haul includes destinations located within:
U.S., Canada, Caribbean, Mexico, Central America

Does there any fee for the first checked bag on Long-haul Basic Economy fares?

Yes, American Airlines will apply a fee for the first checked bag on Long-haul Basic Economy.

What are the maximum dimensions limits for a personal item and a carry-on item?

On Short-haul and Long-haul flights, passengers are allowed to carry two pieces of carry-on luggage:
One personal item that fits underneath the seat, such as a shoulder bag, purse, laptop bag and should not greater than these dimensions:
    18 x 14 x 8 inches or (45 x 35 x 20 cm)        
One large carry-on item that fits in the overhead bin and should not greater than these dimensions:
    22 x 14 x 9 inches or (56 x 35 x 23 cm)

Does Basic Economy fare available when booking group travels?

No, the Basic Economy fare is not available when the size of the group is 10 passengers or more. For easy ticket booking, visit American Costumer Service.

Are Basic Economy ticketed passengers eligible for any type of upgrade?

No, a Basic Economy fare comes with some restrictions and no upgrades are one of them. Only elite status are eligible for an upgrade.

Are Basic Economy ticketed passengers eligible to purchase Same Day Flight Change and/or request flying standby on the same day as travel?

No, Basic Economy ticketed passengers are not eligible for Same Day Flight Change or Same-Day Standby offers, regardless of elite status.
When Basic Economy ticketed passengers cancel their itinerary before flight departure, can they exchange their ticket towards the purchase of another fare for future travel?
Short-haul travel – No. There are no exchanges or refunds allowed for Basic Economy ticketed passengers.
Long-haul travel – Yes. Long-haul Basic Economy tickets are changeable.

Are Basic Economy ticketed passengers required to pay for a seat?

Short-haul flights- passengers either choose to purchase a seat starting 7 days before departure or wait for a complimentary seat at the time of check-in or the departure gate.

Long-haul flights- passengers either choose to purchase a seat starting 7 days before departure or wait for a complimentary seat at the time of check-in or the departure.
Every class of American Airlines comes with its perks and restrictions, but one thing is common in all classes- the unmatched comfort. Book your affordable tickets via American Costumer Service and avail great discounts and deals on each booking.


Comments